MEMENTARA CUSTOMER INFORMATION

Contact Mementara

Last updated September 21, 2026

Order support

Email support@mementara.com for help with your order. Include the purchasing email address and recipient’s first name so we can locate the correct order.

Payment questions

For duplicate charges, payment-plan questions, or a payment that appears incomplete, include the date and amount of the charge. Never send a full card number or banking credentials.

Response time

We aim to respond to order-support requests within two business days.